The people who put their name to it.
Zib Digital is run by a senior team that owns outcomes, not titles. CEO Chris Knights leads a leadership group across finance, sales and marketing, customer success and technology, supported by senior digital managers and growth specialists on every account.
Accountable, by name.
Chris Knights · CEO
Sets Zib Digital's direction and the hybrid agent model that pairs senior human judgement with AI scale across every account.
Courtney Little · Head of Finance
Owns the commercial discipline that keeps the agency, and its reporting to clients, honest about the numbers.
Michael Glasser · Head of Sales & Marketing
Leads how Zib goes to market and makes sure the promise made in the sale is the one delivered in the work.
Chris Burrell · Head of Customer Success
Responsible for the 97% retention rate: the senior-led service model that keeps clients for years, not months.
Mark James · Head of Technology
Runs the technology and AI tooling that lets senior strategists scale their thinking without diluting it.
See senior managers, growth specialists and the wider team →
Senior judgement, all the way down.
Leadership is not a layer that sits above the work. It sets the standard the whole agency is built to deliver.
- A senior digital manager owns your account. Day-to-day execution sits with an experienced operator, not a junior on rotation.
- Heads of department own outcomes. Finance, sales and marketing, customer success and technology each answer for a result, not a task list.
- Growth specialists with skin in the game. Regional specialists run their own territory and stay close to the clients they bring on.
- One standard. The same commercial discipline applies whether you are a local operator or a national brand.
Work with the people who own it.
Run a free audit, or book a discovery call and speak directly with a senior strategist about your business.